Resources
Contact us
EN (UK) FR EN (US)

An exclusive evening held at the iconic Selfridges restaurant, Brasserie of Light, where the ‘Godfather of Retail’ will reveal strategies to survive and thrive in today’s unpredictable market. Over cocktails and canapés, you’ll get firsthand insights into what the future holds and how you can capitalise on the opportunities ahead.

Event Details

Date – Thursday 22nd May 2025

Time – 6:30 pm – 9:30 pm

Location – The Brasserie of Light, Pegasus Room, 400 Oxford St, Duke St, London W1A 1AB

The age of insecurity is upon us! Retail is changing fast — from economic uncertainty and rising tariffs to fractured supply chains and changing customer behaviour. In today’s omnichannel world, strong retail fundamentals are just the starting point. What truly sets leading retailers apart is their ability to clearly define and boldly express their point of difference. How can retail brands today respond with confidence? Join us as we explore what it takes to be relevant, resilient, and relentlessly customer-first in the months to come.

What you’ll walk away with:

  • What agility looks like – and how it helps modern retailers navigate today’s complex economic pressures
  • How the customer experience, not just the product, drives trust and loyalty
  • Understand how to use customer data to build resilience in times of uncertainty

Don’t miss out on an opportunity to sip, network, and gain invaluable strategies with industry peers. Secure your spot today for a fun and insightful evening.

pegasus room 2

Meet our Speaker

Ian Jindal

CEO, RetailX

Ian Jindal is a researcher, analyst, and advocate of “RetailCraft”—how top-performing D2C businesses create exceptional customer and stakeholder outcomes.

At RetailX, he leads primary research on retail performance, tracking over 100,000 global digital, e-commerce, and multichannel retailers, including producing the UK Top500, EU Top1000, and Global Elite 1000 rankings.

Through InternetRetailing Media & Events, he fosters professional learning and collaboration across retail sectors. As an advisor, he helps business leaders navigate change, ensuring profitable, scalable connections with digital consumers.

 

Ian Jindal Website Headshot