IT & Data Teams - imagino United States

IT Teams

Data Catalog

Through the automatic mapping of existing data, imagino makes data accessible and actionable for the business teams through a catalog of available data they can activate. This modern Customer Engagement Platform is designed for data and marketing users who do not necessarily have access to siloed data, or the knowledge and technical skills needed to integrate it into a usable format.

Data storage

imagino accesses customer data where it’s stored, within the source databases, thanks to its numerous connectors. This in-situ access allows us to limit our footprint on existing systems. When creating views or aggregates, the result remains in imagino but can also be projected across your ecosystem.

Security

By ensuring traceability of data use within your company, imagino contributes to the essential security and governance of these valuable assets. Users have rights that define their scope of use so no-one has access to anything they shouldn’t!

Conforming to CCPA & more!

imagino gives you in-depth knowledge of the whereabouts and nature of your customer data, allowing you to track personal data across your information system. imagino helps you to remain compliant with CCPA, particularly with regard to obligations regarding the length of time data can be held, and deletion obligations.

Performance

The imagino platform has been developed using the GO language for server parts elements, guaranteeing high execution speed. To ensure completely reliable performance, imagino has also optimised the I/O of the data connectors and designed a parallel architecture platform. The user interface is developed in ReactJS to ensure complete portability.

“Through the imagino CEP, we are creating value for both our internal teams and our customers.”

Deborah Truong, Head of CX, Toyota Financial Services

Developing indicators

In order to automatically enrich customer knowledge and accommodate segmentation, imagino will automatically calculate aggregates using raw data, as well as enabling users to define and calculate the indicators they want to implement and monitor.

Audits

A company’s success is built more and more on the mastery and control of the data that it has, requiring ongoing cooperation between IT, Data and Business teams. imagino’s Machine Learning Data Catalog makes it possible to audit and control all types of company data.

Governance

imagino can apply all common data standards to ensure that the data you collect is correct and compliant with regulations. This means you can diagnose data quality issues and prepare them for production before you decide to take action.

Data Lake

imagino strongly increases the capabilities of your Data Lake, regardless of its technology, by providing a business interface on top of it to enable indicator calculation and data analysis for activation purposes. Business users can then benefit directly from the work done and use all available data.

Supporting IT & Data Teams